How long does my order take to arrive?
Spain: 7–15 working days. Rest of the EU: 8–18 working days. We email you the tracking number as soon as it ships.
How much is shipping?
Free to Spain and €4.99 to the rest of the EU.
Can I return it?
Yes. You have 14 days from delivery to return it, no questions asked. Write to us and we'll tell you how.
Which charger do I need?
It connects by USB to a phone charger of at least 5V/2A or a 2A power bank. With weaker chargers the light blinks and it doesn't heat up.
Which payment methods do you accept?
You can pay by card and the other methods shown at checkout. Payment is 100% secure.
Any other questions?
Write to us from the contact page and we'll reply within 24 hours.